WANNA-BE-BANK, YA WANNA?

Tuesday evenings seem to be dedicated to the discussion of The Wanna-Be-Bank and Truss Co. Not only the Wanna-Be bank, but its procedures. Seems they make life hard for TLW (The Little Woman).

Sitting at the dinner table and I ask: “So, how was your day?” This is not a trick question.

"And another thing..."

“Oh, the usual, they are instituting new rules and they make changes, just like a real bank, and then you find out not everything is up to snuff.”

Gathering my courage, thinking through my next question, choosing my words carefully I ask: “Huh?”

“Well, we have two kinds of applications. One is for new cars and one is for used cars. Both have the identical forms up on the computer. (‘Up on the computer’ may be used in real banks) When a member (That could be me) comes into the Bank (You know better now) and wishes to open a car loan for a new car, we just call up the correct set of papers by clicking on the type of loan, New car, has New Car set and Used Car has Used Car set.”

“Sounds like a pretty good system the Wanna-Be-Bank and Truss Company maintains!”

“You would think, but no. The New Car set has a 4-page insurance form that goes along with the New Car set.  It should be in the Used Car set too. It is the same for each set, but once Esmirelda did a used car set and got into trouble because she didn’t include the 4-page insurance form. She complained that it wasn’t included in the used car set, and they said ‘YOU SHOULD HAVE KNOWN BETTER!’.”

“So why don’t you write to the Big Chooch responsible for this oversight or dropped ball?”

“Then I’d get into trouble because I shouldn’t be bothering Mr. Chooch.”

“Well do you ask anyone about fixing it in the loan department?”

“Oh, they say: Can’t understand how that happened! OK we’ll fix it. You like to hear me rant and rave, don’t you?”

“Well as long as it’s not about me, …”