Many years ago, when I was part of the work force and a
diligent father and husband, just starting out in the business world, I would
make a weekly journey to the bank to deposit my paycheck on Friday’s. This made
TLW (The Little Woman) so happy. I deposited and she extracted, it worked well
and we were a happy cozy family. However-
Little did she know how difficult it was to deposit my
check! Going on your lunch hour was a problem: the people who worked at the bank
were on their lunch hour! I would get in the bank, get on a long line and wait
for the two tellers to service 40,000,000 people. That was on a quiet Friday.
So the other day, TLW brought up the subject of check
cashers on a Friday lunch hour.
TLW: “People think that they can come into the Wanna-Be-Bank
& Truss Company on a lunch hour and cash a check!”
“How inconsiderate!”
“Don’t they know WE have to have lunch too? Once a customer
complained that we were shorthanded and SHE was on her lunch hour!”
“How inconsiderate!”
“What do you think? Aren’t the tellers entitled to lunch
too? They come in at 8:00 AM every day and they shouldn’t get lunch? What do
you think?”
“Weeeeellll, you are a service, you do cater to your
customers, no? If they come in at the lunch hour of noon to 1:00 pm, shouldn’t
you have people there?”
“But we have to have lunch too!”
“Yes, true, but how many tellers do you have?”
“12”
“So why don’t you have 6 tellers available at 12 noon? That
is when your members need them most. Aren’t you supposed to make them happy?”
“Joe, look at me-shut up.”
1 comment:
As a teller, maybe next time u come
in let me know and I'll hold off
on taking a lunch. If I look dehydrated and hungry maybe you can
throw me a crumb or two.
Post a Comment